Re-discovering Measurement
1. Executive Summary
(1) VMRC's "New Paradigm Initiative"(NPI) has been created to explore value and performance measurement
approaches that extend beyond the traditional accounting paradigm.
(2) Over the past 15 years, a consensus has emerged in the business community about the importance of
intellectual capital and intangibles, and the need for broader measures of corporate performance than are provided through
traditional accounting.
(3) In response to this demand for alternative measures of value and performance, innovators have developed
more than 80 new approaches, ranging from highly specialized techniques for valuing specific classes of intangibles, to broad
frameworks for reporting on corporate performance. These approaches can be classified into into five categories, based on
whether they are primarily concerned with: Intangibles; Indicators; Market Capitalization; the Capitals, and Value Streams.
Some of these approaches have become widely adopted, and have stimulating the desire in the business community for enhanced
disclosure of information useful for evaluating corporate performance and value potential.
(4) Traditional accounting has evolved over hundreds of years. Over the past forty years or so, this
evolution has been guided by rigourous formalized standard-setting processes operating both at the national level in a
large number of countries around the work, and increasingly at a global level through the activities of the organizations
such as the International Accounting Standards Board (IASB).
(5) By contrast, the focus of the innovators who have developed the alternative measurement approaches
that have appeared over the past 15 years has been to respond to the needs of users for new insights and perspectives. While
"best practices" are emerging, the alternative measurement approaches have not so far been subjected to formalized standards
processes.
(6) The new measurement approaches differ widely in objectives, inputs and outputs, and methods, both from
traditional accounting, and from each other. Given these differences, it has until now been difficult to assess individual
approaches or compare one approach to another, relative to such characteristics as: the user needs each approach is designed
to address; what objects and properties each approach actually measures; the overall validity of the approach; and other
technical attributes.
(7) One focus of VMRC's New Paradigm Initiative is to assemble a set of measurement concepts and criteria
that can be used to "profile" value and performance measurement approaches, in such a way that each approach can be compared
with others in a meaningful way. We build on the foundation provided by an important paper published by the Fédération des
Experts Comptables Européens, which offers a compilation of concepts and criteria drawn from measurement theory, information
theory, and the conceptual frameworks of accounting and auditing standard-setters. These concepts and criteria have been
organized into a practical framework and online system that can be used to visually show the similarities and differences
among measurement approaches relative to the concepts and criteria.
(8) What becomes apparent from the initial trials of the online measurement profiling system is that the
leading approaches in each of the five categories referred to in (3) above, and described in more detail in Section 3, have
fundamentally different profiles. NPI's online system for analysing "measurement profiles" serves a number of purposes for
users, practitioners, the innovators of new measurement approaches, and those interested in the technical aspects of measurement.
- By clarifying what each measurement approach is optimized to measure, and the circumstances under which it is likely
to be most successful in doing so, users are better able to select the approach, or the portfolio of approaches, that best
serves their needs. This will also benefits practitioners, who are frequently responsible for selecting, installing or
operating measurement systems as corporate executives or service providers.
- Those working to develop or enhance a specific new measurement approach can use the insights provided by the profiling
system to develop a deeper understanding of the technical strengths and weaknesses of their approach relative to the
measurement concepts and criteria. This, combined with feedback from users and practitioners, can help them recognize
where modifications to the approach could better meet the "target" profile sought by users and practitioners.
VMRC expects this will stimulate experimentation and development by innovators that will not only strengthen individual
approaches, but advance the general measurement "state of the art".
- Those who are involved in efforts to enhance disclosure of corporate information, including measurement information,
will be able to take into account the relative strengths and weakness of various alternative measurement approaches in
deciding what additional measurement information should be disclosed, and how.
(9) A second focus of this Discussion Paper is to lay some groundwork for considering the degree to which these
alternative measurement approaches may point toward a new measurement paradigm, that extends beyond, but complements, the
traditional accounting paradigm.
(10) Section 2 of this Discussion Paper suggests that the situation of traditional accounting is much like
that of physics a century ago. At that time, it was clear that while Newton's equations still worked to explain the
movement of objects and planets, scientists were increasingly aware of phenomena that could not be explained by Newtonian
physics. Einstein's work on relativity, published in 1905, presented an alternative way of understanding some of the
workings of the universe.
(11) Similarly, traditional accounting still works well to measure the performance of organizations,
as long as what we want to measure is measureable as a real (historical) or hypothetical (fair value) transaction.
The transaction-centric nature of accounting is arguably its greatest strength, but is also the source of its inherent
limitations. If what business decision-makers want to know about cannot be measured by a transaction -- such as the
future value creation potential of the enterprise, or the contribution to that value potential of knowledge and ideas --
then traditional accounting will not be able to help. However, there has as yet been no accounting Einstein to point us
toward a new paradigm. We are beginning to understand the problem: but we do not yet have a comprehensive solution.
(12) When viewed through the lens of measurement concepts and criteria, it becomes easier to understand
what are the boundaries of the traditional accounting paradigm, and to begin to imagine what might lie beyond those boundaries.
It can be argued that accountants take measurement for granted. The key questions that arise in measurement theory Ð such as,
what are the properties of the objects we want to measure, and what scale and units of measure do we need to measure them Ð are
not matters of debate in accounting. Answers to these questions are implicitly embedded in accounting concepts such as "the
lower of cost or market value", and in accounting standards that build on those concepts.
(13) Even if it were appropriate to take measurement for granted with respect to traditional
accounting, it is not appropriate to do so when it comes to the alternative measurement approaches that are the
stimulus for the New Paradigm Initiative. It is clear, for example, that performance indicators, such as those
used in a Balanced Scorecard, measure different properties of different objects, using different units of measure
and a different measure scale, when compared to traditional accounting. The question of whether users are in a
position to appreciate the significance of these differences -- when, for instance, performance indicators are
presented alongside traditional accounting information in an corporate annual report -- has not yet been thoroughly debated.
(14) The New Paradigm Initiative has been launched in the conviction that meeting the needs of
decision-makers for better ways to measure value and performance is an important and urgent task. We can learn a
great deal from the innovators who have developed and enhanced the new value and performance measurement approaches
that have appeared in the past 15 years.
(15) Building on these measurement innovations, while collectively re-discovering some of
the fundamentals of measurement, NPI intends to open a debate on what lies beyond the boundaries of the traditional
accounting paradigm, in the expectation that doing so will stimulate further innovation and experimentation, and
ultimately lead to a new global consensus on concepts and criteria for measuring value and performance.